Shipping policy

Shipping Policy

At Loomi, we work with trusted suppliers and third-party vendors to bring you a wide range of quality products at the best prices. Because our items come from different sources, processing and shipping times may vary depending on the supplier and product availability.

Processing Time

All orders are processed once they are confirmed. Since Loomi does not currently stock products directly, processing times depend on our suppliers and third-party vendors. Most orders are shipped within 7–14 business days after confirmation. You will receive an email notification once your order has been accepted and prepared for shipment.

Shipping

Shipping times also vary by supplier and product. Loomi provides free shipping on all U.S. orders over $35. Orders below this amount will have shipping fees calculated at checkout.

Shipping Locations

At this time, Loomi ships exclusively within the United States. We do not currently offer international shipping.

Order Tracking

Once your order has been shipped, you will automatically receive a tracking number via email so you can monitor your package’s progress until it arrives at your doorstep.

Carriers

All shipping is handled through Shopify’s default carrier settings, which may include USPS, UPS, DHL, or FedEx, depending on the destination and product type.

Delays, Damaged, Lost, or Incorrect Orders

While we strive to ensure every order arrives safely and on time, unexpected issues may occur. If your order arrives damaged, is incorrect, or is lost in transit due to an error by Loomi or our shipping partners, we will send a replacement at no additional cost to you.